At HairVault KY, we take your health and well-being seriously. To ensure maximum hygiene and sanitation, we strictly adhere to a 'no refund' policy for used and opened products. We treat our human hair extensions as hygienic products and thus, no exceptions can be made to this policy. This is a standard practice across the industry.

If you encounter any issues or dissatisfaction with our product, please don't hesitate to contact our dedicated customer service team.

We're here to assist and ensure your HairVault KY experience is as seamless and satisfying as possible.